Privacy Policy for Avatars

Last Updated: March 23, 2025

This Privacy Policy describes how anamedi gmbh ("anamedi," "we," "us," or "our") collects, uses, and protects personal information when you use Avatars at https://anamedi-agents.com (the "Website") and related services.

By using the Website, you agree to this Privacy Policy. If you do not agree, please do not use the Website.

1. Controller

The data controller responsible for processing personal data in connection with this Website is anamedi gmbh. You can reach us at support@anamedi.com.

2. Information we collect

2.1 Information you provide

We may collect identifiers and contact details you provide when you create an account, sign in, subscribe, contact us, or otherwise use the services (for example, name, email address, and organization details if you choose to provide them).

2.2 Payment information

If you make a purchase, payment details are processed by our payment service provider. We do not store full payment card numbers on our servers.

2.3 Information collected automatically

We may collect technical data such as IP address, device and browser type, general location derived from IP, and usage data through cookies and similar technologies to operate, secure, and improve the Website.

3. Purposes and legal bases (where applicable)

We process personal data to provide and improve the services, authenticate users, communicate with you, process transactions, comply with legal obligations, and protect our legitimate interests (such as security and fraud prevention), in line with applicable data protection law.

4. Service providers and international transfers

We use trusted service providers (for example, hosting, authentication, analytics, communications, and payment processing) who process data on our behalf under appropriate agreements. Some providers may be located outside your country; where required, we implement suitable safeguards.

5. Retention

We retain personal data only as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.

6. Your rights

Depending on your location, you may have rights to access, rectify, erase, restrict, or object to certain processing, and to data portability. You may also have the right to lodge a complaint with a supervisory authority. To exercise your rights, contact us at support@anamedi.com.

7. Children's privacy

The Website is not directed at children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us.

8. Changes

We may update this Privacy Policy from time to time. We will post the updated policy on this page and, where appropriate, notify you by email or through the services.

9. Contact

Questions about this Privacy Policy: support@anamedi.com

By using the Website, you acknowledge the practices described in this Privacy Policy.